Valve Audio, South Africa - anybody know them?

[AmirBagachelles]

I have been trying in vain for two months to get word (again) from Valve, who have my Predator amp remote control for repair. In May, they said the unit was done and ready to be sent back to me.

I love the amp, and I really hope to recover the remote. If anybody has any info on the company's status, can you please let me know? They make some fine products, especially for our era of analog revival. I hope they did not just disappear.

Thanks!

Dan

Edited July 31, 2014 by AmirBagachelles

[Paradiddle]

Wow, December? I'd try two things. First, do they have a US distributor? If so, I'd contact them. Second, often times some one will leave a company, especially in small niche companies, and no one will be tasked with taking care of the previous employee;s emails and such. I see they have a phone number on their site. I'd ring them up ASAP, been way too long.

[AmirBagachelles]

No US distribution. I wrote to local distributors one of whom forwarded my message to the owner.

Are remotes generic in the sense that I can program another to work the maybe 5 controls on my amp?

Edited July 31, 2014 by AmirBagachelles

[Stefan Wood]

Perhaps. But the company would have to provide the program number, no?

[AmirBagachelles]

I'm good to go, got my update from the company, all is ok. Thanks.