bebopbob

Paul Desmond/Ed Bickert Mosaic - NOW AVAILABLE

257 posts in this topic

"Thank you for ordering from Mosaic Records.  Please note that Media Mail shipping does take extra time.
Your Credit card will not be billed until your order is ready to ship."

I ordered on April 30th and my card was charged on 5/3, but no shipping notice/confirmation as of yet. I don't mind being patient, but I did spring for the UPS delivery. Ten days or more is a lot of time to process and ship an order. Oh well.

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I sprang for UPS as well and have not received a shipping notice. I'm in no particular hurry. In the recent past (Johnson set) I did receive a set without receiving a shipping notice first.

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18 hours ago, bebopbob said:

Has Paul arrived at anyone’s doorstep yet? Any reviews ?

Dude on another forum was listening to his yesterday. No comments.

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Mine arrived today. Haven't got to listen, yet. But I expect it does not disappoint. The Artist House "Live" album has been a long time favourite.

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Charged on 4/30, no box yet and no shipping notice... Sigh...

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If you don't want to be charged until it ships, don't use PayPal.

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Kind of weird in this situation that  somebody in Finland would get his before geezers in America.

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Posted (edited)

 

9 minutes ago, sambrasa said:

Kind of weird in this situation that  somebody in Finland would get his before geezers in America.

 

Or Canada ^_^^_^  ...after all ... this is where it was recorded :g

Carrier Information:
 

Date Time Status Location

05/12/2020

     16:29    In transit to carrier's US operations facility USA
05/11/2020      17:29 Shipment has left seller facility and is in transit to carrier  
05/11/2020      14:14

Shipment information received by Asendia

Edited by Michel_M

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On 5/8/2020 at 8:09 PM, JSngry said:

Well, I ordered within a few hours of getting that email hand have not yet been billed...

Neither hand nor and I'm afraid, still.

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I received my shipping notice 4th May . No idea what the current situation will do to delivery times to this side of the Atlantic. No hurry 

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22 hours ago, jlhoots said:

If you don't want to be charged until it ships, don't use PayPal.

I didn't use Paypal but I have this feeling that I was charged before my item was ready to ship. I trust Mosaic so no real worries, just anticipation.

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I am very disappointed in the warehouse serving Mosaic's customers. 
Charged 4/30, no shipping notice yet...  I ordered it the day it was announced.

I also paid for UPS...

 

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Posted (edited)

2 hours ago, Ken Dryden said:

I am very disappointed in the warehouse serving Mosaic's customers. 
Charged 4/30, no shipping notice yet...  I ordered it the day it was announced.

I also paid for UPS...

 

I agree it is disappointing. I also ordered it on 4/30 and my card was charged on 5/4 (paid by credit card, not pay pal), and still no shipping notice. Scott/Mosaic had informed me, when I e-mailed him on another matter last week, that the new Desmond set would ship this past Monday. Obviously that did not happen. You would think that Mosaic would be in the 20th century (!) by now and at least allow a customer to check the status of an order on their website via the My Account/Order link as all retailers do. I know it will ship eventually, and thank Mosaic for still putting out great sets, but their shipping department should be improved as Ken noted..

Edited by pglbook

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I could be forgiven for thinking that the Mobley Miracle I experienced was the work of a catfish.

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Perhaps I'd feel differently but I missed the cutoff for the first batch, and have, therefore not paid anything yet.  Bu.  t considering how badly things were going at Mosaic before the current situation, shouldn't we cut them some slack for being behind in shipping notices and shipments?

 

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Got my shipping notice a couple of days ago (after ordering it on the first day it was offered).  I almost missed the shipping notice since it was sent from ofweb@williambmeyer.com, which went straight into my spam folder. 

 
 

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Posted (edited)

I finally received my shipping notice a few hours ago.

Edited by pglbook

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I was or thought I was part of the second wave of purchases, so pleasantly surprised to get a shipping notice this afternoon.  Doug Ramsey did the notes for this set, is that correct?

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2 hours ago, ghost of miles said:

I was or thought I was part of the second wave of purchases, so pleasantly surprised to get a shipping notice this afternoon.  Doug Ramsey did the notes for this set, is that correct?

I ordered it within hours of getting the e-mail and still haven't received a shipping notice even though my credit card was debited last week. I asked for UPS: is there some discount to them for sending all the California ones at once? 

 

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10 hours ago, ghost of miles said:

I was or thought I was part of the second wave of purchases, so pleasantly surprised to get a shipping notice this afternoon.  Doug Ramsey did the notes for this set, is that correct?

Yes, according to Mosaic’s website. 
Still no shipping notice here. I think I was part of the first wave. 

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Mine just arrived, but I never received a shipping notice.  This set is number 242, and I think that's the lowest number I've yet received on a Mosaic.

 

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I just received my e-mail shipping  but the UPS tracking number doesn't work. Oh, well.

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5 minutes ago, medjuck said:

I just received my e-mail shipping  but the UPS tracking number doesn't work. Oh, well.

Same here!  Too early for tracking to work, I guess.

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10 minutes ago, medjuck said:

I just received my e-mail shipping  but the UPS tracking number doesn't work. Oh, well.

That was the case with mine when I first received the email, but by the next morning it was working.  

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Turns out I was billed May 3, not April 30. Still wondering where it is...

 

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