CJ Shearn Posted June 28, 2003 Report Share Posted June 28, 2003 About a month ago I preordered Pat Metheny's Speaking of Now DVD which is currently Japan only from this store, for which I heard has all the Metheny imports on DVD as well as other Japanese fusion imports. My order was not moving when the disc became available, AI had numerous "delays" with the shipment and the finally when it became in stock, zero movement on my order, no charge on my acct. no confirmation via email or email stating any delays. About a week ago I contacted Mark Tessier the shop owner to see what was going on, he could not check on my order and referred me to their warehouse. I called their warehouse, spoke to the owner Mike about the fact I received no indications at all my order shipped, he replied that he had my order (this was on tuesday) in front of him and that he just had to pull "More Travels" and that my order would be shipped and would receive by friday June 27th at the latest. Come friday no charges, no package from the post...... the only other time I've received complete bullshit from a store regarding an order was when I ordered some Blakey from fye (then twec.com) whereas my order showed no progress for days, and after calling was assured it was on it's way..... the order was then inexplicably cancelled then several weeks later it was sent (this wasn't a backorder either) I called AI again friday morning and Mark would have the warehouse call me but I've already emailed requesting my order be cancelled.... Apparently they are having problems with personnel, but I'd rather not have my order processed as I feel like I might be getting jipped. funnily enough, a guy from the Metheny yahoo board and the Garage at the PMG site ordered the SoN DVD as well and encountered the same crap as I did. Something's not right, and I have placed an order with CD Japan for the same 2 DVD's. CD Japan I have heard a lot of good things about and my suitemate has received a few orders from them in superb fashion. Anyway, avoid Audiophile Imports. if anyone has had consistent service with them, please post. Quote Link to comment Share on other sites More sharing options...
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