Bol Posted November 5, 2011 Report Share Posted November 5, 2011 I've sent back my CD player to North Country Audio so that they can send it to NAD to be fixed. And the people at NAD have now kept it for almost 2 and a half months. Not clear when I can get it back. Does anyone have experience dealing with NAD on warranty repairs? It seems like an ungodly long time that they have kept the player, and the guy at North Country keep saying "next week', and nothing happens. Very frustrating! Quote Link to comment Share on other sites More sharing options...
Leeway Posted November 5, 2011 Report Share Posted November 5, 2011 That does seem too long, although shipping back and forth to the UK might have taken up a couple of weeks in itself. (I assume NAD repair i in England?) You should ask North Country when they sent it. It's one reason I buy locally. For my last CD player repair, the dealer loaned me a comparable CD player until mine was ready. You might ask North Country if they have a demo model they can loan you while the repair is being done. Quote Link to comment Share on other sites More sharing options...
Spontooneous Posted November 6, 2011 Report Share Posted November 6, 2011 About a decade ago I had a repair shop send an NAD amp back to the factory for repairs. The process took at least three months, IIRC. Quote Link to comment Share on other sites More sharing options...
Jay Posted November 7, 2011 Report Share Posted November 7, 2011 I had the same exact issue. I will say this - I would never EVER buy a NAD product again after my experience. No doubt the reason that it is taking so long as there are too many other units ahead of yours. Quote Link to comment Share on other sites More sharing options...
Bol Posted November 21, 2011 Author Report Share Posted November 21, 2011 Just got the CD player back. It took exactly 3 months. I could swear off NAD's. But the thing is, I really love the sound of this player. Well, I'll see whether this one, as fixed, lasts. If it does, maybe I will jump in for another one for my bedroom where an old Denon currently creaks and often emits high-frequency moan. Quote Link to comment Share on other sites More sharing options...
fent99 Posted November 24, 2011 Report Share Posted November 24, 2011 I have a NAD player which needed a repair just outside the warranty (had it done locally). Its been fine for 4 years now and sounds great. It is a wee bit fussy about some cdrs though but other than that its been a really good player Quote Link to comment Share on other sites More sharing options...
Leeway Posted November 24, 2011 Report Share Posted November 24, 2011 I have a really nice-sounding compact Denon/Mission system in the bedroom. The CD transport on the Denon gave up after a year or so. Had it repaired locally (Myer-Emco, no longer around). Been cool since. Unless the CD player is extremely cheap to start with, usually worth getting the repair done. Quote Link to comment Share on other sites More sharing options...
AllenLowe Posted November 24, 2011 Report Share Posted November 24, 2011 NAD integrated amp, used pretty heavily for 5 years. Trouble free (also got it from North Country, my favorite dealer). (though I WAS thinking of jokes, like NAD stands for: Not Always Dependable) - Quote Link to comment Share on other sites More sharing options...
Ted O'Reilly Posted November 24, 2011 Report Share Posted November 24, 2011 NAD integrated amp, used pretty heavily for 5 years. Trouble free (also got it from North Country, my favorite dealer). (though I WAS thinking of jokes, like NAD stands for: Not Always Dependable) - I thought you were going to tell us to Go NAD. Quote Link to comment Share on other sites More sharing options...
Don Brown Posted November 25, 2011 Report Share Posted November 25, 2011 Gonad? Quote Link to comment Share on other sites More sharing options...
Chuck Nessa Posted November 25, 2011 Report Share Posted November 25, 2011 Ted must be a frat boy. Quote Link to comment Share on other sites More sharing options...
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