F**king Cingular cell phone!!!

[BERIGAN]

Ok, for some reason my Dad's cell phone crapped out. His looks brand new, mine(We got 2 at the same time in May of 2004) looks like it has been thrown a few times, it works fine. I swapped batteries, not the problem. It is just a dead phone. So, we go to the local Cingular office to get the phone fixed. Well, they don't do that anymore!!! You have to mail it in! Oh, that is convenient, isn't it? Fine, So they give me a card with a number to call. So, I call them...well, the phone is more than a year old, no longer under warranty. Umm, I pay $3.99 on each phone for wireless phone insurance and svc fee. That doesn't apply here. Oh, I see. I have insurance if I am stupid and drop the phone in the toliet, or drop it, but if it just stops working, I need to buy a new one!

So, what should I do? Lie and say I dropped it? Say it was stolen? The guy who I talked to earlier, couldn't even tell me how long I had been with this plan, he only saw my start date. He said they don't even show this Siemens phone as one they carried. (Funny, they did mail them to me though)

Damn, this just pisses me off. A couple years ago, you could drop in and drop the phone off to be fixed, now you have to MAIL them the phone IF they would have fixed it, which they won't. How long would I be without a second phone? Could be a minor problem, but they don't care. And I am stuck til May I guess til this contract runs out...should I just say screw it, not pay and go somewhere else?? Great service I get staying with them for 4 years.

Edited October 7, 2005 by BERIGAN

[sheldonm]

I wouldn't lie and say you dropped it......I would drop it and then tell them the truth....you dropped it!!!

m~