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Posted

I just wanted to order two CDs from CD Universe

- CD  Kaiser, Henry : Sky Garden  $17.49

Pre-Order Now! Available: Tuesday, May 04, 2004

- CD  Stanko, Tomasz : Suspended Night  $12.59

Pre-Order Now! Available: Tuesday, May 11, 2004

SubTotal $30.08 

Shipping and Handling  $23.49  Air Mail (5-21 Days)

TOTAL  $53.57    (U.S. Dollars)

Based on item availability and required processing time, your order will ship as soon as Tuesday, May 11, 2004.

Ship Together: this option reduces the number of shipments and caps your shipping charge for this order.

I chose the "ship together" option (which was confirmed by the shipping date) and Airmail, which should normally give $10-12 shipping cost, and not $23.5 . The Help page still states the same international shipping rates as always. I emailed CD Universe, but they haven't replied yet. Does anyone have an explanation for this high shipping cost?

Here are the other shipping options:

Ship Method  Cost Estimated Delivery Date Range 

Air Mail (5-21 Days)  $23.49    Monday, May 17 - Thursday, June 10, 2004

Priority International (4-6 Days)  $35.70    Monday, May 17 - Thursday, May 20, 2004 

Express Mail (3-5 Days)  $51.50    Friday, May 14 - Wednesday, May 19, 2004

Posted

Dear Claude,

Sky garden is a 2 cd set. However, there was an error on the Suspended night cd. It should be a one disc. We will submit the change and should update on our next site update.

Thank you for shopping at CD Universe.

Yannisse

Customer Service Representative

Thank you Yannisse, but I don't think that's an answer to my question. Even shipping 4CDs should not cost $23.5.

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