CJ Shearn Posted October 23, 2004 Report Share Posted October 23, 2004 (edited) I placed an order going on a month ago for a non jazz related item, a "King of the Cage" mixed martial arts DVD set taking advantage of their first time purchase free shipping offer. The order ships within a day, however I have not received ANYTHING. emailed customer service (or lack thereof) and they told me that the ordered be arriving, I wait a few more days, no dice. So I filed a lost shipment claim, which can take up to 2 weeks for them to approve, you have the choice of either requesting a replacement or refund. I hope I get a replacement soon, I have no problems with the retail store, but man the online store sucks. Avoid at all costs. Edited October 23, 2004 by CJ Shearn Quote Link to comment Share on other sites More sharing options...
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