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  • 1 month later...
Posted

I called them last week and they told me to send the assembly back. The mounting screw heads were stripped so I had to use pliers to unscrew them from the guitar. I finally sent it all back yesterday. I also asked for a set of strings for my troubles...whatta bother.

Posted

They turned my warranty replacement around in less than 48 hours.

Yea!

They send it by UPS.

Bah! I spent my Friday evening going to pick it up and sitting in traffic.

Did they send me a new set of strings for my trouble with this broken tail piece and the time I wasted getting it on and off the guitar?

No. Fuck them and their screwball customer service. :blink:

  • 2 weeks later...
Posted

I put this beast back together a few days ago with a set of .012 flatwound strings, I'm pretty happy with it for now. I hope nothing else falls apart... :blink:

  • 4 months later...

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