Delta Skymiles

[Big Wheel]

So as usual I've waited till the last minute, and I have 60000+ miles that are going to expire tomorrow if I don't accrue any activity on my Delta SkyMiles account. I thought I was being smart by accruing miles by spending money with one of their "retail partners", FTD.com. This way I get my miles for the roughly the same price as buying them outright from Delta, plus my grandmother gets some nice flowers for her anniversary next week.

Anyway, I get through the checkout process and click "place order," and I get this message saying "You have accrued 990 miles. Miles may take 6 to 8 weeks to post to your account." (It supposedly takes 3-5 days if you just buy them straight from Delta.) My miles expire tomorrow if I don't accrue any today. Has anyone had any luck dealing with their customer service, and do you think they'll be flexible in this case? I'd really rather not shell out another $30 to try and buy more miles from Delta.

Edited December 31, 2006 by Big Wheel

[BeBop]

So as usual I've waited till the last minute, and I have 60000+ miles that are going to expire tomorrow if I don't accrue any activity on my Delta SkyMiles account. I thought I was being smart by accruing miles by spending money with one of their "retail partners", FTD.com. This way I get my miles for the roughly the same price as buying them outright from Delta, plus my grandmother gets some nice flowers for her anniversary next week.

Anyway, I get through the checkout process and click "place order," and I get this message saying "You have accrued 990 miles. Miles may take 6 to 8 weeks to post to your account." (It supposedly takes 3-5 days if you just buy them straight from Delta.) My miles expire tomorrow if I don't accrue any today. Has anyone had any luck dealing with their customer service, and do you think they'll be flexible in this case? I'd really rather not shell out another $30 to try and buy more miles from Delta.

I'm not qualified to answer, but here's a good place to look/pose question:

http://www.flyertalk.com/forum/forumdispla...ne=10&f=489

[Jazzmoose]

From what I've heard, "Delta" and "customer service" haven't been properly introduced, but then you always hear the complaints, not the good stuff.