American Customer Satisfaction Index

[BeBop]

Complied satisfaction statistics for 44 industries. Some interesting stuff...if not surprising!

Compare brands. Look at trends across time. Okay, I just like simple statistics. If you're a beer connoissuer, don't look at breweries. (Gotta wonder who's in the Other category)

http://www.theacsi.org/index.php?option=co...8&Itemid=33

[GA Russell]

Thanks, BeBop.

I would have preferred to see brands rather than corporations.

Interesting that Cadbury Schweppes beat out Coke and Pepsi.

[BeBop]

Seems like there's a mix. For instance Yum and General Motors are broken out by brand (Cadillac, Taco Bell)