Has anyone ordered a set and did not receive it eventually? Has anyone ordered a set and received it more than one month delayed? If not, then is a bit of shaky communication that much of a big deal?
By the way, we criticize their choice of shipper and their choice of shipper was probably not the best in terms of customer service. But perhaps it saved them some costs which helped them keep afloat a bit longer? Perhaps not - I don't know and neither does anyone here. It seems to me that their problems are unrelated to their choice of shipper or to the quality of their customer responsiveness (which has always been praised in years past - I've always received excellent service until recently and all my recent orders arrived even though I did not receive tracking numbers for them). My guess if that their problems are more related to the shrinking demand for their product. We forum members want the product, but apparently the public at large has moved on elsewhere. If only they followed all my box set suggestions, everything would be fine