mjzee Posted June 17, 2014 Report Share Posted June 17, 2014 Got an email today from them. Save 10% off every order using the promo code "SAVE10", through June 23. Quote Link to comment Share on other sites More sharing options...
Chuck Nessa Posted June 18, 2014 Report Share Posted June 18, 2014 I won't buy anything directly from them because of the impossible customer service. I will continue to buy from the via Amazon. Quote Link to comment Share on other sites More sharing options...
BeBop Posted June 18, 2014 Report Share Posted June 18, 2014 Just one guy's opinion based on one incident: I had an over-the-top good customer service experience with importcds. I'd go back. Quote Link to comment Share on other sites More sharing options...
StarThrower Posted June 18, 2014 Report Share Posted June 18, 2014 Too many of their listed titles are out of stock. I ordered a couple that said "ships in 5-10 days" and never got 'em. Quote Link to comment Share on other sites More sharing options...
mjzee Posted June 18, 2014 Author Report Share Posted June 18, 2014 I don't know; I've had good luck with them. I have one return situation now that was caused by Sony, not by ImportCDs, and they've sent me a postage-paid return envelope. Quote Link to comment Share on other sites More sharing options...
Chuck Nessa Posted June 18, 2014 Report Share Posted June 18, 2014 I don't know; I've had good luck with them. I have one return situation now that was caused by Sony, not by ImportCDs, and they've sent me a postage-paid return envelope. They have promised me a return envelope twice and nothing ever arrived. Quote Link to comment Share on other sites More sharing options...
erwbol Posted June 18, 2014 Report Share Posted June 18, 2014 They are erratic. I only use them for certain releases like the Audio Wave XRCD24 Blue Notes. It's an advantage of €10 per disc compared to my local record store. Don't order anything heavy from them, for they will wrap even a box set with the same loose fitting thin pieces of cardboard. Quote Link to comment Share on other sites More sharing options...
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