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Berkshire Record Outlet - news


T.D.

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I recall back around April 1 (not sure of date) Berkshire shut down website ordering "while closing the retail shop and moving to a new warehouse". (One could fill a cart but not actually order).

Time dragged on, and the last e-mail I received was mid-June, with no real progress. I feared Berkshire had completely shut down, so I e-mailed them today.

This was the response:

...While the website has been 'open for business' since 8/25, there are so
many bugs that need to be squashed, we haven't yet sent out an e-mail
announcement. We hope one will be forthcoming within the next two weeks.
Meanwhile, please feel free to order through the website. We're not yet
able to accept phone orders. That should happen in about one week. The
retail store is permanently closed
[Duh, I knew that].

So there's hope.

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I placed an order on Aug. 26, after they said they'd come back to life. It hasn't arrived yet. I got in touch with them by e-mail a week or so ago, and they said that they'd received my order but were still having some problems getting back in gear and I should sit tight -- this said in a pleasant manner. I'll wait. Heaven knows how much I've bought from them over the years. My guess is that they received a glut of orders from Berkshire addicts like me when I placed my order.

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