medjuck Posted March 28, 2008 Report Share Posted March 28, 2008 I'm impressed. It came with a notes saying that their records showed I had bought The Hampton set, and Disc V had Fiddle Diddle where it should have had Fiddle Dee Dee. They apologized and said there was no need to return the defective disc. Now that's customer service. Quote Link to comment Share on other sites More sharing options...
jazzbo Posted March 29, 2008 Report Share Posted March 29, 2008 I'm impressed. It came with a notes saying that their records showed I had bought The Hampton set, and Disc V had Fiddle Diddle where it should have had Fiddle Dee Dee. They apologized and said there was no need to return the defective disc. Now that's customer service. Yes, I received one a few days ago. I knew it was coming from this board. . . . Quote Link to comment Share on other sites More sharing options...
Sundog Posted April 3, 2008 Report Share Posted April 3, 2008 Ditto. Mosaic doesn't suck! Quote Link to comment Share on other sites More sharing options...
The Magnificent Goldberg Posted April 4, 2008 Report Share Posted April 4, 2008 I haven't had a replacement yet - and I e-mailed Mosaic about it! They said they'd replace it, no timescale, but I haven't been told one is on the way. MG Quote Link to comment Share on other sites More sharing options...
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