romualdo Posted June 18 Report Posted June 18 Has anyone dealt with the German label Moers in the past? It appears they have an active website & LPs/CDs for sale, primarily from their festival concerts. I placed an order (Parker/Lytton LP, John Carter CDs) 9 days ago, have been charged but heard nothing from them since ie no email to confirm my order but it is actually still visible on their site. I did send them an email 3 or 4 days ago but have received no response. Have I been dudded? Quote
Д.Д. Posted June 18 Report Posted June 18 I ordered from them a couple of times, never had any issues. They do send a shipping confirmation. The last time I ordered from them was in 2020, though. Quote
romualdo Posted June 19 Author Report Posted June 19 14 hours ago, Д.Д. said: I ordered from them a couple of times, never had any issues. They do send a shipping confirmation. The last time I ordered from them was in 2020, though. thanks for the encouraging comment Quote
king ubu Posted June 19 Report Posted June 19 Same here, two or three orders, my latest was in 2022 and I did receive a shipping notification as well, 3 days after creating the order. Quote
clifford_thornton Posted June 19 Report Posted June 19 Friend tried to order recently, encountered the same issue, and eventually was refunded because the items he ordered were not in stock. A few gaps I'd like to fill but will try to find another way to do it. Quote
romualdo Posted June 20 Author Report Posted June 20 11 hours ago, clifford_thornton said: Friend tried to order recently, encountered the same issue, and eventually was refunded because the items he ordered were not in stock. A few gaps I'd like to fill but will try to find another way to do it. Until recently I thought the label was extinct but was surprised to find it still functioning (effectively?). Do they really have the Parker/Lytton Ra LP in stock? Quote
clifford_thornton Posted June 20 Report Posted June 20 I think he tried to get that one and it was OOS. I'm not sure what the deal is, so will be curious to find out how the ordering process works for you. Keep us posted. Quote
romualdo Posted June 23 Author Report Posted June 23 Good news - got this response from Moers today Hi, Thank you for reaching out and for your order. We kindly ask for a bit of patience – international shipments to Australia can take some time, especially with customs processing and longer transit routes. Your records are on their way, and we expect them to arrive within the usual international delivery timeframe. If there are any unexpected delays, please don’t hesitate to contact us again. We truly appreciate your understanding and are always happy to assist. Best regards, Best Tristan Hennen ______________ Moers Music An der Schneckull 21 47445 Moers Quote
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