Here's a situation that strikes me as fairly typical of Import CD.
I've been receiving 10% off coupons from them via email for the last couple of weeks. I decided to order a fairly pricey box set (typically, they already had a good price on it); the 10% off would therefore be significant. The coupon I had, received Sunday, stated it would be good THROUGH December 8th. I go to checkout, and up pops a notice that the coupon is no longer valid!
"Error, Not Applied: "SAVE10" - SAVE10 is no longer active."
"Through" December 8th should at least take me to midnight EDT. Nope. Tried various things but I wasn't going to get that 10%. I sent them an email; no response of course. So no discount and no order and no box set. This all seems so Import CD, from the good prices, to the ordering snafu, to the lack of help, to giving up in frustration.