I bought a few Selects online from them over the past year, and they were in very good condition, though I would certainly not say "pristine mint". I used to go to the loop store a lot when I was traveling to Chicago regularly, and the used stuff runs the gamut of quality, like most other stores that sell second hand CDs. Not a problem for me, but if you are looking for mint and/or paying a decent amount I would try to get more detail than what is on the website. I can't comment on vinyl, never bought any from them.