Don't know what Michigan (or any other states') Blue Cross/Blue Shield is like, but here in Texas it seems to be the most service-oriented of the insurance companies. Brenda's worked in one aspect or another of the "managed care" industry for the last 20 years or so (sometimes to her chagrin and disgust), and she's now working fior BCBS. She says that she's never seen an insurance company so dedicated to patient care.
Of course, they have to screen claims and guard against fraod, but apparently BCBS places a premium on having trustworthy and compaaionate doctors in thier network. She's heard storieds of doctors being expelled for attempting to skimp on patient care. Many companies would offer a reward for that! I don't know if every region operates under this same philosophy, but if they do,you're in good hands.
Anyway, all I'm, trying to say is that it sounds like you're set to get quality diagnosis and care, so all that's left is the waiting, which can be a hell in and of itself, so stay strong, feel the love, and give the love. Because love is just about the only thing that won't drive you crazy in a time like this.
Y'all are definitely in my prayers/meditations/focused private thoughts/whatever.
Definitely.