Any interactions I've had with AI (at least the ones I know about!) seem to have been fairly negative.
I've noticed that with any Google search I perform on my phone (but not on my PC, for some reason), the top result is now always a summary driven by AI. I've noticed a couple of times it's factually incorrect.
I have often felt Google Maps trolls me by sending me on unnecessarily convoluted routes, particularly in more rural areas of the UK. And any Chatbot I have ever used (banking, mobile phone etc) has merely been another hurdle one must clear to get to a real person, who may understand what I am asking for. The whole Google Gemini thing, or the AI girlfriends one hears about? That just seems insane to me.
Some will call me a Luddite, and perhaps they are right. In any case, I wouldn't trust it to help me make a decision of any import.