Well the kicker is that they changed a contract that I agreed to without asking my consent. Basically when I first signed up for the service we paid a one-time set-up fee of $35. That took care of them writing code for a shopping cart for us, setting up a page on their site, blah blah blah. Whatever.
After that, they took 20% of every sale and in exchange we have the capability of taking credit card orders. Hoo-haa! And they were supposed to pay us at the end of every month for the CDs sold for that month.
Well, as of mid-May I had only recieved one check from them for $40 even though we had sold well over $600 worth of merchandise. Keep in mind that in order to produce the CD, Randy, Joe and I paid out about $5,000 dollars of our own money and we're still paying off the studio and the CD duplicator even as I type this. So we haven't broken even yet.
Then, they send me this email about the same time (mid-May) saying that their changing their pricing structure due to financial problems. Now, instead of just taking 20%, they are taking 25% and also charging a $12 per month service fee regardless of whether you sell CDs or not. Or, you can choose for them to take 35% of every sale and have no monthly fee. A big gigantic rip off and no one had any say.
Plus, I learned from one of the over-seas members of this board that their shipping costs over seas were way out of line (very expensive). So after all this I immediately switched us over to CDBaby and they have been very very very very cool. I just got my first check from them, on time as promised. It also cost us nothing to switch over, since they were running a promotional deal when we signed up and they waived the $30 sign up fee.
As it stands, CDStreet still owes us about $360 for our March sales and another $100 or so for June. I've been sending them angry emails with no reply. I'm going to start calling their asses everyday pretty soon.
I would definately call for a boycott. This is some bullshit.