It’s been a pretty unprofessional experience, but will hopefully soon have a happy ending. Like you, I didn’t think to print the order acknowledgment after placing the order (because I expected an email), but since I paid with PayPal, I had a receipt from them. I forwarded that to MovieMars twice. The second time, they told me that due to a glitch, they had no stock and no information when it would be in stock, and what would I like? I thought about the various pros and cons, and replied later that day that I’d like a refund. The next morning, I got an email from them that they can’t accommodate my refund request because the item has already been shipped! I asked for a shipping number; apparently it will be delivered via DHL on Saturday. It ain’t over till it’s over, so we’ll see. The only plus I can say is, given the high level of professionalism I’ve come to expect from Amazon, DG, ImportCDs and the like, this experience has been almost charmingly amateurish.